Queenstown & Central Otago

Climate Control
Done Right.

Trusted air conditioning, refrigeration and heat pump specialists serving Queenstown and Central Otago. 13 years of global expertise.

13+
Years Experience
3
Core Services
5★
Customer Rated
NZ
Licensed & Insured

Expert Climate Solutions

From residential heat pumps to commercial refrigeration, we handle it all with precision and care.

Heat Pumps

Stay warm through Queenstown winters with energy-efficient heat pumps from Daikin, Panasonic and Mitsubishi.

  • Daikin, Panasonic & Mitsubishi
  • Residential & commercial
  • Wall, floor & ducted units
  • Annual servicing plans

Air Conditioning

Beat the summer heat with efficient, whisper-quiet air conditioning systems tailored to your home or business.

  • Supply & installation
  • Servicing & maintenance
  • Fault diagnosis & repair
  • Multi-zone systems

Refrigeration

Commercial and industrial refrigeration solutions designed for reliability, because downtime costs your business.

  • Commercial cool rooms
  • Display refrigeration
  • Industrial system installation
  • Industrial system removal
Shak from Remarks Refrigeration holding a Daikin Inverter heat pump box in Queenstown

Queenstown's Climate Experts

Remarks Refrigeration Ltd was founded with a simple mission: deliver the same world-class refrigeration and HVAC standards to Queenstown that we honed over 13 years working across global projects.

Whether you're a homeowner wanting cosy winters, a hospitality venue needing reliable cool storage, or a new build requiring a full HVAC fit-out. We bring professional-grade workmanship, honest advice and a clean finish every time.

🌍
Global Experience
13 years working on projects worldwide, brought home to Queenstown.
Licensed & Insured
Fully certified technicians. Compliant installs, every time.
🏔️
Local Knowledge
We understand Queenstown's climate, from hot summers to cold snaps.
Fast Response
Prompt service across Queenstown, Wanaka, Cromwell and Central Otago.

What Our Customers Say

Frequently Asked Questions

Got a question about heat pumps, air conditioning or refrigeration in Queenstown? We've got answers.

What areas do you service?

We cover Queenstown, Arrowtown, Wanaka, Cromwell, Kingston, Glenorchy, Alexandra and the wider Central Otago region. Whether you're in town or out on a rural property, we'll come to you.

What heat pump brands do you install?

We supply and install Daikin, Panasonic and Mitsubishi heat pumps. These are the leading brands in New Zealand for reliability and energy efficiency. We'll recommend the best option for your property and budget.

How do I know what size heat pump I need?

The right size depends on your room dimensions, ceiling height, insulation, window placement and how the space is used. An undersized unit won't heat properly; oversized wastes energy. We assess all of this during a free on-site quote so you get the right fit first time.

Do you service all heat pump brands or just the ones you install?

We service and repair all major heat pump brands, not just the ones we sell. If your existing unit needs a clean, a gas top-up or a fault diagnosis, give us a call regardless of the brand.

How often should I get my heat pump serviced?

We recommend a professional service at least once a year. In Queenstown's climate, units work hard through winter and summer, so annual servicing keeps them running efficiently, extends the lifespan and helps prevent costly breakdowns. You should also clean the filters yourself every few weeks.

Can you install ducted systems in existing homes?

In many cases, yes. Ducted heat pump systems can be retrofitted into existing homes depending on the roof space and layout. We'll assess your property during the quote and let you know what's possible. For new builds, we work with builders to integrate ducted systems from the start.

What's the difference between a heat pump and air conditioning?

They're essentially the same unit. A heat pump heats and cools by transferring heat between indoors and outdoors. In winter it pulls warmth from outside air into your home; in summer it reverses the process to cool things down. When people say "air conditioning" they usually mean the cooling function of a heat pump.

How do I find a reliable heat pump installer in Queenstown?

Look for someone with real local experience who knows the brands inside out. Remarks Refrigeration has been installing and servicing Daikin, Panasonic and Mitsubishi heat pumps across Queenstown, Wanaka and Central Otago for over 13 years. Call 021 799 545 for a free, no-obligation quote.

Can you service my heat pump in Queenstown or Wanaka?

Yes. Remarks Refrigeration provides professional heat pump servicing across Queenstown, Arrowtown, Wanaka, Cromwell, Kingston and the wider Central Otago region. Our heat pump service includes a full filter clean, coil inspection, refrigerant check, electrical safety check, and a performance test. Regular heat pump servicing extends the life of your unit and keeps it running at peak efficiency. Book a service by calling 021 799 545.

Get a Free Quote Today

No obligation, no call-out fee. Tell us about your project and Shak will get back to you fast with a straight-up quote.

Phone
Service Area
Queenstown, Wanaka, Cromwell & Central Otago
Hours
Monday - Friday · 8am - 5pm

We typically respond within 1 business day.